Mike Dunlap's Resume

Music Control Michael W. (Mike) Dunlap
m_dunlap@att.ne t

Objective

To secure a permanent position with an organization that will appreciate and utilize my education, technical experience, strong customer relations, marketing, and managerial skills.

Education

· University of Texas at Arlington, Arlington, TX, BBA-B.S. Info. Systems.
· Texas Tech University, Lubbock, TX, Undergraduate Studies in MIS and Accounting.

Summary of Experience

Solaris / UNIX Admin, NIS/NFS, Legato Networker, EMC Patrol, LightWave Remote Console, Admintool, UNIX File Maintenance, Veritas Vol. Mgr., Scripting, LAN Administration, ANSI C++ Programming, Management, MS Excel, MS Word, MS Access, MS PowerPoint, MS Project, MS Outlook, Accounting, Budget Management, Windows, NT 4.0, MSDOS, Governmental Accounting, and HTML.

Relevant Experience and Accomplishments

Today’s Staffing / Fidelity Investments 1999 - 2000
Jr. UNIX Systems Administrator (Solaris) .

Managed daily operations in Dallas, Rotation on 260 servers in enterprise.
Installed OS, software, and patches, including Legato, Veritas, and Solaris 5 – 8.
Managed user access, groups, and permissions including NIS/NFS.
Performed daily backups and periodic recovery operations.
Maintained Arrays and preformed recovery operations on failed disks.
Documented procedures and performed analysis of statistics.
Developed and updated team Intranet web pages.

Accounting Analyst Texas Tech University Health Sciences Center 1997 - 1998
Budget Management .

Planned and managed a $1.5M departmental budget.
Interacted with Budget, Purchasing, Receiving, Payroll, and Accounts Payable.
Prepared Budget, Payroll, Raise Requests, and Purchased New Equipment,
Interviewed and staffed office personnel.
Upgraded NT 3.5 to NT 4.0 + Co-Administered NT/UNIX LAN.

Entrepreneur 1985 - 1997
Management

Made policy decisions and participated in marketing, sales, and promotion of businesses.
Developed and implemented computerized customer database system.
Interviewed, hired, and trained new employees, Maintained payroll and tax records.
Negotiated materials, services, and contracts
Participated in various civic activities within the community.

General Experience 1968 - 1997

Customer Relations .

Brokered numerous problem resolutions through customer relationships.
Increased business volume through various customer satisfaction policies.
Developed customer retention strategies.
Extensive customer marketing and sales experience.

Skills / Key Words

ABAP/4	MS Office 2000
Accounts Payable	MS Project
ANSI C++	MS Visio
Budget Management	Negotiation Skill
Coordination	Netscape Composer
Customer Relations	NIS / NFS
Database	NT 4.0 Server
Database Design & Normalization	OO Systems analysis and Design
Disaster Recovery	NT 4.0 Workstation
DNS	Outlook
DOS	Payroll
Dreamweaver	PERT / CPM
Entrepreneur	PowerBuilder 6.0
ERP	PowerPoint
Excel	Problem Solving
Finance	Purchasing
Forecasting	Rational Rose
FTP	Scripting
Governmental Acct’ing	Solaris / UNIX Admin
Hardware PC/SUN	SQL
HTML	Supervision
Intermediate Accounting	TCP/IP
Interviewing & Hiring	Team Player
Labor Relations	UML
LAN Administration	UNIX
Leadership	VAX COBOL
Legato NetWorker	Veritas Vol. Manager
General Management	Visual Basic 6.0
Management Acct’ing	VMS/VAX
Marketing	Windows 2000
MF COBOL	Windows 95
MS Access	Windows 98
MS Front Page	Windows ME

Professional Affiliations

Association of Information Technology Professionals (Chaired Various Boards)
Texas Tech Non-Traditional Students Association (President)
Alba-Golden Federal Credit Union (Board of Directors)
East-Texas Private Industry Counsel (Board Member)
East-Texas Housing Finance Corporation (Board Member)
Emory Area Chamber of Commerce (Founding Member & Vice-President)

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